The MDA relies on donations to fund its services; one of the
best ways to do this is through our telefundraising programme. This
is where people make donations after being contacted by
phone. These calls are made on our behalf by a fundraising
organisation called One4All, a company which operates within the
City Council Chambers in Palmerston North.
So if you're asked for a donation over the phone by One 4 All
you will know they are working for the Muscular Dystrophy
Association of NZ.
FAQ on MDA telefundraising:
Q. How does it
A. A One4All
fundraiser will contact you by phone and ask you if you are able to
support the MDA, if you confirm you are able you will be provided
an 0900 number to call. The number given you will vary as it's
based on the amount you are able to give. For example there is one
number for $15 donations, another for $25, etc.
Q. Can One4all or the MDA
charge my telephone account on my behalf?
A. No, you need
to ring a 0900 number given to you by One4All from the landline
that you wish to be charged for the donation. Neither One4all or
the MDA can access or charge your account. You or someone who has
access to your landline needs to call the 0900 number provided and
follow the instruction in order for your phone account to be
charged. There is a warning as soon as you call the number that if
you do not wish to be charged you should hang up now. If you do not
hang up after hearing this prompt - you will then be charged.
Q. If I call a 0900 number
twice will I be charged twice?
A. Yes, each time
you dial the number and follow the instructions your account is
charged. Sometimes this may be intentional however as we do not
have a $100 donation line callers who wish to make a $100 donation
are asked to call the $50 donation line twice to make the total
amount up that they wish to give. Please note there is a warning as
soon as you call the number that if you do not wish to be charged
you should hang up now. If you do not hang up after hearing this
prompt - you will then be charged.
Q. Are there other ways to
donate if I am contacted by One4All?
A. Yes, you can
also donate by cheque (you will be sent a letter and a slip to make
this process easier when sending your cheque back) or over the
phone by credit card. How wish to donate is entirely up to you and
we grateful for all support.
Q. Is there an additional
service charge or GST component to my donation?
A. Donations do
not attract GST however some telephone providers such as Snap do
charge a service fee to their customers who call 0900 numbers. This
often appears on your statement as GST. We cannot control this and
the MDA doesn't receive anything from this charge. To find out more
please contact your telecommunications provider directly before
If you have any concerns please call the MDA on 0800 800 337
(not the 0900 your given as you will be charged via your telephone
account) or email us at email@example.com
Did you know your tax
rebate could help us even more!
Click here for more